Center for Learning and Academic Support Services, Inc. | 2799 Broad Avenue | 901-417-6636 | info@classtutors.org

Program Fees

CLASS offers reduced or free academic support to underperforming and economically disadvantaged students; however, donations are accepted to help pay for materials and tutoring services. Click here to support CLASS or contact us at (901) 417-6636. All donations are tax-exempt.

Check In and Check Out

Students must be signed in and out of tutoring sessions by a parent or guardian. If the student is a driver, the parent or guardian must provide CLASS a written statement that the student may sign himself or herself in and out of tutoring sessions.

Late Arrival to One-on-One Sessions

Please ensure that you arrive to your tutoring session at, or before, the scheduled time. If you are running late, please provide your tutor as much advanced notice as possible. If the tutor's schedule permits, he or she may be able to delay your start time.

 

A fee of $1.00 per student per minute for late arrival to the tutoring session will be imposed, up to $15. After 15 minutes, the tutoring session will be canceled and a $25 no-show fee will be imposed. Fees for late arrivals are due upon arrival; otherwise, the student will not be permitted to attend the tutoring session and a $25 no-show fee will be imposed.  Students will not be allowed to resume tutoring sessions until the fee has been paid. Tutoring sessions will be discontinued for chronic late arrivals.

Late Arrival to Group Sessions

Please ensure that you are on time for group tutoring sessions. Group tutoring sessions begin promptly and the tutor may not have time to review missed instruction.

 

A fee of $1.00 per student per minute for late arrival to the tutoring session will be imposed, up to $10. After 10 minutes, the student will not be allowed to attend the session. Fees for late arrivals are due upon arrival; otherwise, the student will not be permitted to attend the tutoring session.  Students will not be allowed to resume any tutoring sessions until the fee has been paid. Tutoring sessions will be discontinued for chronic late arrivals.

Late Pick Up

A fee of $1.00 per student per minute for late pickup will be imposed. Late pickup fees are due upon arrival. Students will not be allowed to resume tutoring sessions until the fee has been paid. Tutoring sessions will be discontinued for chronic late pickups.

Cancellations

Please contact CLASS or your tutor no later than the day prior to your scheduled tutoring session to notify us of any changes or cancellations. If prior notification is not given, you will be charged $25 for the missed session. Tutoring services will be discontinued for chronic cancellations.

No Shows

No shows will be assessed a $25 fee. Students will not be allowed to resume tutoring sessions until the fee has been paid. Tutoring services will be discontinued for chronic no-shows.

Tutor Availability

On rare occasion, an unexpected event, such as illness or severe weather, will cause your tutor to arrive late or need to reschedule your session. In these instances, your tutor will provide you as much notice as possible. If your tutor must cancel your session, he or she will do his or her best to reschedule the tutoring session to a time that is convenient for you. In the event that your tutor arrives late, you have the option to (1) extend the session to allow the full amount of time scheduled, (2) add the missed time to a subsequent session, or (3) reschedule the entire session. Please be sure to keep your contact information up-to-date in case your tutor needs to contact you. To update your contact information, log in to your CLASS account and select "Profile."

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